|Company Name||Moss Bros|
|Return Time Limit||30 days|
|Refund Time||14 days|
|Return Address||Read below|
|Exceptions||Health and hygiene products like undergarments|
Moss Bros is a men-only fashion and lifestyle brand that not only sells its quality apparel and footwear in the UK but also ships its products to other regions and countries of the world. Products of Moss Bros include shirts, dresses, knitwear, casual wear, customized goods, coats, and much more. In addition to quality apparel products, the brand also sells accessories and footwear for its men customers. Besides website, the brand has also physical stores across the UK.
Moss Bros is one of the oldest menswear brands in the world. It was established in 1851. Since 1851, it is serving men via its fashionable apparel and footwear products.
Moss Bros is not only popular for its quality products but its worldwide consumers also love it for its considerate returns policy.
Moss Bros Returns Policy
Moss Bros offers a considerate returns policy. If you are not satisfied with any of its products then you can return it to the brand. All items can be refunded except for health and hygiene products like undergarments, hats, and top hats. Besides, you also can’t return personalized goods unless faulty.
You have to return your goods within 30 days of the purchase. Store products can be returned to original stores only while you can return your online order either in any of the stores or can send them via post. For in-store return, simply take your goods to any of the nearest Moss Bros store and they will process your refund.
While for returning your goods via post, repack your goods and then you have to create your free return label (Royal mail, Collect Plus, or Hermes Parcel). After creating your desired label, print it and affix the label to your parcel and then send it to Moss Bros via Royal Mail, or MyHermes, or Collect Plus. Remember to retain postage proof with yourself until the final refund.
Moss Bros Returns
If you want to process your return then you must create your free return label on the website and then pack your parcel carefully. After this, you have to send your return parcel via any of the above-mentioned courier services. It is pertinent to mention that all UK returns are free.
Once your return parcel arrives in Moss Bros warehouse then you will be notified via email. Usually, your refund will be credited according to your original payment method within 2 weeks.