In 2008, Missoma — the first ever demi-fine jwellery brand – was established in London, UK. Since then it has grown enormously as the brand now deliver its products to over 200 countries and regions of the world.
Missoma sells demi-fine jewelry items like bracelets, necklaces, earrings, ankle pieces, and much more. Besides, the brand is also popular for its uniquely crafted jwellery. Besides UK, the brand is also very popular with its international consumers.
Though you will not feel the need to return any of its goods but, however, if you are in any way dissatisfied with the goods you ordered for any reason, then the brand will give you a full refund as the brand has a considerate returns policy.
Missoma Returns Policy
Though you can return a majority of the products within 60 days of the purchase the following merchandise is an exception to this policy.
You can’t return engraved and customized pieces. All other items can be returned. For return, you have to start your return process online by visiting the return page of the website. Here you will find a ‘start your returns’ tab. Just click this tab and follow the easy steps. At the outset of online return process, they will ask your order number so keep your order number with you. After the online process, repack your goods in original packaging and with original tags attached and then send it off to the retailer via a recorded mail service. Always keep your postage proof till the final refund. You have to pay return shipping expenses.
Finally, if you want to return a faulty or defective item then Missoma is responsible for arranging for a full refund and the shipping charges.
The process of return is very easy. You can return or exchange goods within 60 days of the purchase. For initiating a return, visit website of the brand and complete the online return process. Then post off your parcel via any recorded mail service. Once your parcel arrives at the warehouse you will be notified via email. And after a confirmatory email, your refund will be made as per your original payment method within 14 working days.
For more information, please visit the following link. https://www.missoma.com/pages/returns