| Company Name | Light in the Box |
| Return Time Limit | 7 days |
| Refund Time | 7 days |
| Return Label | Required |
| Original Packaging | Required |
| Return Address | Read below |
| Exceptions | Jewelry, customized goods, swimwear and underwear |
Light in the Box Holding Company Ltd or simply Light in the Box is Chinese online retailer that operates in more than 200 countries and regions of the world. It also offers its products to the UK citizens. Website of the multinational online retailer supports around 36 international languages and it also sells its products to the UK customers. You can shop diverse products for men, women, and kids from the retailer. Products of the retailer include apparel items, footwear, camping merchandise, wedding goods, bikes, cycle parts, homeware, gardening products, beauty products, and much more.
Light in the Box is one of the most popular online retailers in the world for its satisfying merchandise and is, therefore, has become one of the favorite shopping destinations for a majority of UK citizens.
Though you will not feel the need to return any of its goods but, however, if you are in any way dissatisfied with the goods you ordered for any reason, then the retailer will give you a full refund as the brand has a considerate returns policy.
Light in the Box Returns Policy
Though you can return a majority of the products within 30 days of the purchase the following merchandise is an exception to this policy.
You can’t return jewelry, customized goods, swimwear and underwear, where hygiene protection has been removed, lighting equipment, perishable items, beauty products, and wall art, bathroom accessories, etc.
All other items can be returned. For return, you have to submit a returns ticket on official website of the retailer. Then repack your goods and send it to the retailer via any recorded courier service.
Finally, if you want to return a faulty or defective item then the retailer is responsible for arranging for a full refund and the shipping charges while for normal returns, you have to bear the return shipping charges.
Light in the Box Returns
The process of return is very easy. You can return by submitting a returns ticket within 7 days of the delivery and then returning your goods within 30 days of the delivery via any recorded mail service.
Once your parcel arrives at the warehouse you will be notified via email. And after a confirmatory email, your refund will be made as per your original payment method.
Want to return ladies jacket
Looking to return a item. Purchase through Klarna. Dress had no label and a mark on it. Please respond asap
I cannot open a link to get an address to return an order.
Very tedious website.
Will never use again