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Ernest Jones Returns

Company NameErnest Jones
Return Time Limit30 days
Refund TimeFew days
Return LabelRequired
Original PackagingRequired
Return AddressRead Below
ExceptionsN/A

Ernest Jones is one of the renowned jewelry brands in the UK. Besides jewelry, its watches are also famous for their quality and grace. It was established in 1949 and the first store was opened in Oxford Street, London. The brand sells a variety of jewelry products like earrings, bracelets, necklaces, rings, diamonds, artificial stones, and premium quality watches for both men and women.

The brand is headquartered in Birmingham, UK, and currently, it has more than 180 stores across the country. The jewelry company facilitates its customers in every possible way as it offers plenty of information about jewelry items, a guide for selecting the right-sized bracelet, discounts, and swift delivery.

Ernest Jones

Besides, if you are not delighted enough by any of its products then you can return as the brand has a supportive returns policy.

Ernest Jones Returns Policy

All items are acceptable for a return or exchange but they must be in original conditions and in original packaging. Pierced jewelry can only be accepted for returns if it is in its sealed package. You have 30 days from the date of purchase to return unwanted items. You can return your items either in the store or can send them to the brand via post. For returning your item in the Ernest Jones Stores, you need to take them to any nearest Ernest Jones stores along with your dispatch note and the card used for online payment, and they will process your refund.

For returning goods via post, you need to create and then download your free returns label on ‘Royal Mail’ website. Then download the label and affix it with your return parcel. Also, include your order despatch note or its copy in your returns label and send it to the brand via Royal Mail.

On arrival of the return to Ernest Jones, your refund process may take up a few days for crediting your refund as per your original payment method. 

Ernest Jones Returns

If you want to initiate Ernest Jones return then you must return the parcel with its return label and use the Royal Mail courier service. Besides, the product must be unworn and in the original packaging.

After the arrival of your parcel at one of the Ernest Jones warehouses, your refund will be processed within few days.