Menu Close

Elegance Lashes Returns & Refunds

Company Name Elegance Lashes
Return Time Limit 30 days
Refund Time 7 Days
Return Cost Free
Original Packaging Required
Return Address Read below
Exceptions Damaged goods, products not in their original packaging
Return Link https://www.Elegance

Received a faulty item from Elegance Lashes? or you simply do not like the new product you bought? Read below to see if you are eligible for a refund from Elegance Lashes.   Elegance Lashes Returns & Refunds  

Elegance Lashes Returns Policy

Once your item has been delivered to you, you have N/A days to submit a return/refund request to Elegance Lashes. In order to do so, you will need to go to the manage orders page on their website or mobile application. Or follow this link: Submit a Return Now

Some of their special items are not returnable or refundable. Damaged items are not eligible for a refund. For special items, it’s best to contact their customer service team before sending the item back, to make sure you will receive a refund.

While most of their products are refundable, the returned items must be in their original condition. Returned items will be reviewed by their team before you’re issued a refund. You must also include the original tag that came with your product in your returns package.

Elegance Lashes Returns

The process of return is simple. If you want to return a product then you have to visit the Elegance Lashes website or contact the customer support team and get your return authorization. Then repack your goods and follow the return instruction for sending your parcel back to the company.

Elegance Lashes Refunds

You will receive a confirmation email once they receive the package in their warehouse. It may take up to 5 working days for them to process your item and decide if you are eligible for a refund.

Once the item is returned to Elegance Lashes, it will take them 7 days to process your refund. In case your item is received in an unacceptable condition, they will send the item back to you and you will not be eligible for a refund.