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Designerpaint Returns & Refunds

Company Name Designerpaint
Return Time Limit 14 days
Refund Time 5 days
Return Cost None
Original Packaging Required
Return Address Read below
Exceptions Brushes & Tools
Return Link

Received a faulty item from Designerpaint? or you simply do not like the new product you bought? Read below to see if you are eligible for a refund from Designerpaint.   Designerpaint Returns & Refunds

Designerpaint Returns Policy

Once your item has been delivered to you, you have 14 days to submit a return/refund request to Designerpaint. In order to do so, you will need to go to the manage orders page on their website or mobile application. Or follow this link: Submit a Return Now

Some of their special items are not returnable or refundable. Damaged items are not eligible for a refund. For special items, it’s best to contact their customer service team before sending the item back, to make sure you will receive a refund.

While most of their products are refundable, the returned items must be in their original condition. Returned items will be reviewed by their team before you’re issued a refund. You must also include the original tag that came with your product in your returns package.

Designerpaint Returns

If you are not entirely happy with your wallpaper or paint, you are welcome to return them to them along with a completed advice note.

Please note that wallpaper and paint can be returned up to 28 days after purchase but will be subject to a 20% re-stocking charge. Samples and tinted paints supplied to your exact specification they regret cannot be returned. This does not affect your statutory rights.

Designerpaint Refunds

Once the item is returned to Designerpaint, it will take them 5 days to process your refund. In case your item is received in an unacceptable condition, they will send the item back to you and you will not be eligible for a refund.