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Coast Returns & Refunds

Company NameCoast
Return Time Limit30 days
Refund Time14 days
Return LabelRequired
Original PackagingRequired
Return AddressRead below
ExceptionsUndergarments and swimwear

Coast is one of the most popular apparel online chain retailers in the UK that specializes in women’s clothing. The brand offers a range of women’s clothing including tops, loungewear, knitwear, dresses, and playsuits. Besides clothing, the brand also sells footwear, accessories like belts, bags, etc, and some jewelry items like earrings. The online chain retailer was established in 1996 and now it has around 20 stores in the UK. This online retailer chain has a huge variety of apparel products and it is, therefore, one of the favorite shopping destinations of UK women.

Besides the UK, Coast has also business operations in the UAE, Kuwait, and Ireland.

Coast Returns

Though a majority of Coast consumers are satisfied with its products, however, if someone wants to return its products for any reason then he/she can return them as the brand has a considerate returns policy.

Coast Returns Policy

The earrings are non-returnable products while you can return shoes only if they have not been worn on a hard surface. Besides, several personal hygiene-related products like undergarments and swimwear can only be returned if the hygiene seal is in place and has not been broken.

All other items except the above-mentioned ones are eligible for returns within 30 days of delivery. And if the item to be returned is tainted with make-up, fake tan, body lotions, perfumes, or body odors then the item is ineligible for a return. Besides, you must return the goods unused and in original packing with labels attached.

Finally, all the UK returns are free but for international returns, the consumer is to pay postage and other applicable charges.


Coast Returns

The process of refund is simple and easy. If you want to return a product then you have to visit the ‘Returns Portal’ on the site and select your preferred return option that is whether you want to return in-store or via postal service. Then create your return label. After the creation of the return label, print it and place it within your return parcel. Then pack your return goods and send them to Coast.

After the arrival of your return parcel, they will send you a confirmatory email. After receiving the email, you will be refunded according to the original payment method.

Coast Refunds

Coast offers full refunds for items that are returned in their original form and in acceptable condition. Intimate products and swimwear are not refundable. It will take them 14 working days to process your refund once the products are received by their warehouse and approved for a refund. You will be notified by email when your refund is ready.

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1 Comment

  1. Teresa Kelly

    I returned 2 dresses through your portal via post office. You received the dresses on 14 February according to tracker but have not received my refund.
    Order number CUK100892850
    Return ID 55001fcc-9eef-4c78-af3d-12e0df80b448

    Please look into urgently, thanks

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