| Company Name | Clarks Outlet |
| Return Time Limit | 90 days |
| Refund Time | 30 days |
| Return Label | Required |
| Original Packaging | Required |
| Return Address | Read below |
| Exceptions | Shoes with dirt or other conspicuous marks |
Clarks Outlet was established in 1825 and in 1983; its first store was opened in Somerset, England. Today it has business operations in the UK, Ireland, and many other European countries. The company sells quality shoes for men, women, boys, and girls. It has more than 50 stores across the UK, Ireland, and rest of the Europe.
The company is one of the favorite shopping destinations of UK citizens as it offers quality shoes at reasonable prices. Besides footwear, the brand also sells accessories and various school products.
In addition to its quality products, the brand has also a supportive returns policy and if you are not satisfied with any of its products then you can return them to the brand easily.
Clarks Outlet Returns Policy
All items are acceptable for a return but you must return them in original packaging with all tags attached. Besides, don’t try your shoes outdoor if you intend to return them as shoes with dirt or other conspicuous marks are not accepted for refund or exchange. For the products purchased from Footlocker, you can return them within 90 days of the delivery.
If you want to return any of the products bought from Clarks Outlet, then simply pack the products in original packaging and fill the returns label – present within your original order and you can also download it from the website. After filling, put the return label in the return parcel. Now, send it to Clarks Outlet.
You have to return your parcel via MyHermes and if you don’t have the return label, visit MyHermes for generating another label for yourself.
Clarks Outlet Returns
If you want to initiate a Clarks Outlet return then you must return the parcel with its return label and original packing. Besides, the product must be unworn and in its original condition.
After the arrival of your parcel at one of the Clarks Outlet warehouses, your refund will be processed as per your original payment method and you must retain your postage proof and delivery documents until the final refund.
For more information please visit the following link https://www.clarksoutlet.co.uk/delivery-and-returns#RETURNS
[Updated – August 2022]
The shoes are wrong fit, but parcel didn’t even have return label. The window of return is closing quickly while I’m waiting for them to respond to my email asking for return label 🙁
Same problem as above. Will have to put the amount in dispute with credit card company
I refused my order when the courier came to deliver as no longer needed the shoes. Its been over 4 weeks since I did this, contacted them for the 3rd time this morning as had no communication at all & can’t find a phone number!!! Love this website but this is terrible.
I returned within a couple of days and it’s has been over 4 weeks but still, I haven’t got a refund can anyone tell me why?
I also have the same problem, I sent it back on the 12 Sep 2021, so far not receive my refund yet.
I also have the same problem, I sent mine 4 weeks no confirmation