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Charles Tyrwhitt Returns & Refunds

Company NameCharles Tyrwhitt
Return Time Limit6 months
Refund Time7 days
Return LabelRequired
Original PackagingRequired
Return AddressRead below
ExceptionsHealth and hygiene products

Charles Tyrwhitt is a men-only fashion and lifestyle brand that not only sells its quality apparel and footwear in the UK but also ships its products to other regions and countries of the world. Products of Charles Tyrwhitt include shirts, dresses, knitwear, footwear, and casual wear. In addition to quality apparel and footwear, the brand also sells accessories and playsuits like swimwear. Besides website, the brand has also physical stores across the UK.

Charles Tyrwhitt is one of the most popular fashion and lifestyle brands across the UK for its satisfying merchandise and is, therefore, it is one of the favorite shopping destinations for a majority of UK gents.

Charles Tyrwhitt is not only popular for its quality products but its worldwide consumers also love it for its considerate returns policy.

Charles Tyrwhitt Returns

Charles Tyrwhitt Returns Policy

Charles Tyrwhitt offers a considerate returns policy. If you are not satisfied with any of its products then you can return it to the brand. All items can be refunded except for health and hygiene products like undergarments, face masks, and swimwear unless the hygiene strips and tags are in place.

You have 6 months from the purchase to return any goods. You can even return washed goods within 6 months of the purchase. If you haven’t any original packaging and delivery notes, still you can return your goods. All you need is to pack your goods in another packaging and include a note containing your name, address, order number or Charles Tyrwhitt customer reference number and then send it to the brand.

All UK returns are free. You can also return your goods in any of the Charles Tyrwhitt stores. Besides for sending your return parcel to the brand, you can create your free pre-paid return labels on the website. Visit the website and choose any courier service from Jersey Post, Royal Mail, MyHermes, ASDA, and InPost Lockers. After selecting one of the courier services, create your online return label and attach it to your parcel. Then send off the parcel to the brand and retain postage proof with yourself until the final refund.

Charles Tyrwhitt Returns

If you want to process your return then you must create your free return label on the website and then pack your parcel carefully. After this, you have to send your return parcel via your chosen courier service on the following address.

Charles Tyrwhitt, James Way
Bletchley, Milton Keynes

Once your return parcel arrives in Charles Tyrwhitt warehouse then you will be notified via email. Usually, you will get an email notification after the arrival of your return parcel and within 7 days, your refund will be credited according to your original payment method.

Charles Tyrwhitt Refunds

Charles Tyrwhitt offers full refunds for items that are returned in their original form and in acceptable condition with an exception of health and hygiene products. Refunds will take 7 days to process once the item is received by their warehouse. You will be notified by email when your refund is ready.


  1. Deborah Pike

    I requested a returns label on 30 Dec. I received it then couldn’t re-find the QR code and therefore did not return the shirt for exchange. I would like to start the process again please.

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