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Butlins cancellation policy

Butlins is a premium British holiday company that aims to make the British seaside accessible to all. Its founder Billy Butlin wanted to create places of “colour and happiness” where tourists could enjoy quality stays while enjoying the scenic views. 

Butlins cancellation policy

Butlins has a team of dedicated workers who want to do their best to make your stays most comfortable and ensure you just feel at home during your holidays. If it’s your first time booking with the Butlins, you certainly want to know about their different terms and policies. 

The most important among all is the cancellation policy. Butlins offer cancellations or changes in your itinerary, but that comes at a cost. Want to know in detail about it? Keep reading to find out. 

What Are the Charges of Butlin Cancellation Policy?

You may not always be lucky with the cancellation. It sometimes may not be available, or sometimes you might be denied cancellations. There are two types of cancellation policies for Butlin. They are as follows- 

If you cancel for sickness, jury service, or bereavement and redundancy, the charges will be as follows. 

Cancelling 2 days before your holiday dateFull refund minus a cancellation charge of £50 per person and Butlin’s holiday protection cost
Cancelling Less than 2 days before your holiday date30% refund on your total package cost minus the cost of Butlin’s holiday protection. 

If you make cancellations for any other reason 

70 days before the start of your holidayFull refund minus a charge of £50 per accommodation and Butlin’s holiday protection fee
55-43 days before the holiday70% refund minus the charge of £50 per accommodation and Butlin’s holiday protection fee
42-29 days before the holiday 50% refund minus the charge of £50 per accommodation and Butlin’s holiday protection fee
28-8 days before the holiday10% refund minus the charge of £50 per accommodation and Butlin’s holiday protection fee
7 days or less before the holiday No refund 

How to Cancel Your Butlin’s Holiday Bookings? 

Cancelling the Butlin holiday package is a tedious procedure. Here is how it works- 

  • First, you have to call the company asking for a cancellation. 
  • If you are cancelling for reasons like sickness, jury service, bereavement, or redundancy, you will have to send written proof of that. You will have to email a scanned copy of the proof at holiday.protection@butlins.com. You must send this 48 hours before the start of your break. 
  • The company will cancel your break. You will have to wait for a few days to hear back from the Butlins to know whether you will get any refund or not and the amount of it. The total refund amount might get reduced further due to bank charges. 
  • You will get the refund within 28 days (if you get any).