Boux Avenue started in 2011, and now it has exponentially grown. Boux Avenue is an apparel and fashion business specialising in selling women’s clothing items such as activewear, swimwear, bras, lingerie, bridal collection, pyjamas, nightwear, accessories, and other goods.
Boux Avenue has become one of the most visited shopping destinations amongst UK ladies. Boux Avenue sells women-specific garments in the UK, as well as all over the world.
In addition to physical stores, the brand maintains a great website where you can shop for its desired products. Despite impeccable services, there are chances that you might not feel entirely satisfied with their products. Read on to learn about the Boux Avenue Return Policy.
Quick Glance At Boux Avenue Return Policy
|Company name||Boux Avenue|
|Refund Time||14 days|
|Return Time Limit||28 days|
|Return Address||Boux Avenue LimitedReturns DepartmentSavoy Road, Crewe, CW1 6NA|
|Exception Items||Bath & body productsNipple petalsMini bust booster|
What Is The Boux Avenue Returns Policy
If you want to process the return, you must return the parcel within 28 days of the purchase. The return label has to be made for initiating the return process, and then you must repack the merchandise.
They allow you to return a faulty product, even if the fault occurs after wearing them. However, you must wash them before returning.
Usually, the company takes 14 working days to complete the process after the arrival of the parcel at one of the brand’s warehouses. You will get your refund as the payment method chosen initially. In-store returns are immediate, and you only need a valid proof of purchase.
Boux Avenue provides free returns to all UK cities and localities; however, international users must pay shipping charges and import duties, fees, and taxes. You can return numerous products, but there are exceptions as well. The following goods are non-refundable:
- Bath & body products
- Nipple petals
- Mini bust booster
- Ultimate bust booster
- Backless strapless bra
- Socks & hosiery
- Stick on thong
- Lace-up bra
- Swimwear with removed hygiene strip
- Replacement wing tape for a backless, strapless bra
- Breast lift tape
- Secret tape
- Clear back bra
- Stick & clip bra
The rest of the items are eligible for a return. You have to return these items unused and in good condition with the tags attached.
Boux Avenue Return Process
The return process for Boux Avenue is quite simple. Fill out the return form on the delivery note included in the parcel. Then you must use the original packaging to pack the products you’re returning with their tags intact. You can send it back via four methods; they are:
Royal Mail Drop Off:
You can easily return the products purchased online through the nearest Post Office. You must go to the official website of Royal Mail to generate a label.
Royal Mail Collection:
In case you cannot drop the parcel at a Post Office, you can book the free collection instead from Royal Mail. It will save you time and energy. However, you will have to generate and print the return label.
Hermes Parcelshop, Locker, Or Collection
You can also call for a free home pick-up from Locker or Hermes ParcelShop.
You can also return the goods to any Boux Avenue store. Just take your goods to any of the stores along with the receipts for an instant refund or exchange.