Boux Avenue was launched in 2011 and now it has been enormously expanded. Boux Avenue is apparel and fashion retailer that specializes in selling women’s clothing items like activewear, swimwear, bras, lingerie, bridal collection, nightwear, pyjamas, accessories, and other related goods. Due to its stylish and economical products, Boux Avenue has become one of the favorite shopping destinations of UK ladies.
Boux Avenue not only sells its women-specific garments in the UK but it also ships its products to other regions and countries of the world. Besides physical stores, the brand maintains a great website where you can shop for your desired products.
I bet you will never have the courage to return any of its quality products and unique fashion accessories but if you are up to a return then the retailer has a supportive returns policy.
Boux Avenue Returns Policy
Boux Avenue offers free returns to all UK cities and localities however international consumers must pay their shipping charges and all applicable import duties, fees, and taxes. Though you can return a large number of products still there are some exceptions. The following goods are non-refundable.
- Bath & body products
- Nipple petals
- Mini bust booster
- Ultimate bust booster
- Backless strapless bra
- Replacement wing tape for backless, strapless bra
- Breast lift tape
- Secret tape
- Clear back bra
- Stick & clip bra
- Lace up bra
- Stick on thong
- Socks & hosiery
- Swimwear where the hygiene strip has been removed
All other items except the above-mentioned are eligible for return but you must return them unused and in resalable condition and the tags must be attached with your returning goods. The return process is simple. Just create your return label and then repack your returning goods in their original packaging. Then post it off to Boux Avenue via RoyalMail, MyHermes Parcel shop, or via locker. You can also order a home pick-up.
On the other hand, you can also return your goods in any of Boux Avenue Store. Just take your goods to any of the nearest store along with your proof of purchase for an instant refund or exchange.
Boux Avenue Returns
If you want to process your return then you must return the parcel within 28 days of the purchase. For initiating your return process, create your return label on the website and then repack your merchandise. Use any of the above-mentioned courier service to send your parcel to the brand. After receiving your return parcel, Boux Avenue will inform you via a confirmatory email.
Generally, 14 working days are required to complete the process after arrival of your parcel at one of the brand’s warehouses and you will receive your refund as per your original payment method. In-store returns are instant and the only requirement is a valid proof of purchase.
For more information visit this link, https://www.bouxavenue.com/customer-services/delivery-returns.html