|Return Time Limit||14 Days|
|Refund Time||Few Days|
|Exceptions||Face masks, any perishable items, sealed audio, video recording, or computer software|
|Cost of Returns||Only Return Shipping Charges|
They say, ‘book is the best friend’ but alas, in this digital age book reading is on the decline. Now we have our phones, iPods, and other devices for our company. But companies like Blackwell’s have once again tried to patch up between us and our best friends- books.
Blackwell’s is a UK-based academic book retailer and library supply service that operates in the UK and some other countries of the globe. It was established in 1879 by Benjamin Henry Blackwell and still, the company is run by Blackwell family. At its peak, it has nearly 70 physical locations across the country. But now it has around 45 shops in the UK plus an e-commerce website. The retailer offers a range of academic books and other books like bestsellers, fiction, non-fiction, children’s books, stationery, software, games, video recording, audio, and gifts.
Though a majority of Blackwell’s customers are satisfied with its products, however, if someone wants to return its products for any reason then he/she can return them as the book company has a considerate returns policy.
Blackwell’s Return Policy
The returns process is very simple and you have to return your goods within 14 business days of the delivery date. Almost every product except face masks, any perishable items, sealed audio, video recording, or computer software, can be returned but they must be unused and in a resalable condition.
You can return your online order either via post and you should return in-store purchases in the original bookshop. For returning an online order via post, you have to fill out your return form that comes with your delivery note. After filling the form, repack your return parcel with great care. Please note that the books or other products should be in their original packaging. Then send it to the company via any recorded mail service. It is important to retain your postage proof until the final refund.
For in-store returns, take your books or other products to the original bookshop and they will process your refund. Finally, you have to bear your return shipping expenses as the company will pay the return shipping expenses in case of damaged or incorrect products only.
The process of refund is simple and easy. If you want to return a product then fill out your returns form and repack your goods. Then send it to Blackwell’s via any recorded mail service.
After receiving your parcel at the warehouse, you will be notified via a confirmatory email. Moreover, you will be refunded according to the original payment method. For more information, please visit the following link, their official website