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Alpinetrek Returns

Company NameAlpinetrek
Return Time Limit100 days
Refund Time21 days
Return LabelRequired
Original PackagingRequired
Return AddressAlpinetrek, Century Logistics, Saxham Business Park, Little Saxham, Bury St Edmunds, Suffolk, IP28 6RX
ExceptionsN/A

Alpinetrek is a sports retailer that deals with outdoor sportswear and climbing and hiking equipment. Alpinetrek is one of the great mountain sports apparel and equipment retailers that operate in the UK. You can shop diverse products for men, women, and kids on its website. Products of the retailer include apparel items, footwear, climbing, cycling, hiking equipment and clothing, bikes, cycle parts, related accessories, and much more. At present, there are more than 140,000 products available in its product catalog.

Alpinetrek was established in 2006 in Germany as an online mountaineering retailer and today it is one of the leading online retailers of mountaineering and related goods in Europe. Besides Europe, it also ships its products to almost every region of the world. It is still headquartered in Germany and has no physical store in any country of the world.

Alpinetrek Returns

Though you will not feel the need to return any of its goods but, however, if you are in any way dissatisfied with the products you ordered for any reason, then the online retailer will give you a refund as Alpinetrek has a considerate returns policy.

Alpinetrek Returns Policy

You can return a majority of the products within 100 days of the receipt but the returning goods must be unused and in a resalable condition. Moreover, all tags must remain intact and the returning goods must be in their original packaging.

For return, you have to send your return parcel to the brand via Royal Mail. If your order is less than 75 pounds then a return fee of 3.99 pounds will be deducted from your final refund amount. On the other hand, if your order is more than 75 pounds, then no return fee is applicable. If you want to return your goods, then create and print your return label by visiting Alpinetrek website. Now, repack your goods and attach the label with your parcel. Finally, post it off to the retailer and retain the postage proof until the final refund. 

Alpinetrek Returns

The process of return is very easy. You can return your unwanted goods within 100 days of the receipt. For a return, send your return parcel to the retailer via Royal Mail on the following address.

Alpinetrek, Century Logistics
Saxham Business Park, Little Saxham
Bury St Edmunds, Suffolk, IP28 6RX

Once your parcel arrives at the warehouse you will be notified via email. And after a confirmatory email, your refund will be made as per your original payment method within 21 days.