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Warren James Returns

Company NameWarren James
Return Time Limit28 days
Refund Time5 working days
Return LabelN/A
Original PackagingRequired
Return AddressRead below
ExceptionsPierced and Personalized Jewelry items

Warren James is the UK’s largest independent jeweler. The company was established in 1979 by brother and sister. Its first shop was opened in Denton, Stockport in 1979 and now their shops have risen to 225 which are scattered all over the country. Products of the jewelry brand include jewelry items for both men and women like bangles, necklaces, rings, chains, pendants, bracelets, etc.

It is still owned by the family and it offers its products at reasonable prices. Its economical merchandise is its success. The British largest independent jewelers also offer huge discounts on its products from time to time.

Warren James Returns

Also, the brand offers a great refund policy and if you want to return any of its products then you can do it quite conveniently.

Warren James Returns Policy

Almost every product of the retailer is refundable except pierced and personalized jewelry. You will need to return your returning goods in resalable condition and in original packaging.

For returning your goods, visit the website and lodge a refund request. You will receive the returns guidelines within the next 24 hours. Follow the guidelines and repack your goods and send them to the retailer via recorded courier service. Please retain your postage proof until the final return. Finally, you have to return your goods within 28 days of the purchase.

You must bear the return shipping charges but if you are returning faulty items then the brand will be responsible for return shipping charges in addition to a full refund. Finally, in-shop purchases must be returned to the original shop while online purchases must be returned via post.

Warren James Returns

If you want to return your goods then you must lodge your return request on the website within 28 days of the purchase. After this, you will receive returns guidelines within 24 hours. Follow the guidelines and return your goods to Warren James.

Once your return parcel arrives in the warehouse then you will be notified via email and you will be refunded as per your original payment method within 5 working days.


  1. Marie

    Good afternoon, I was bought a silver cross and chain from instore for a mother’s day present off my 12 year old daughter, When I took the cross and chain out of the box I notice a raised bit near the silver catch of the chain raised and a bit sharp.I haven’t got the reciept it was bought Friday in the eldon square don’t want a refund just the chain changed.Can I come straight to the store with the product, Without the reciept.?

  2. Tracey Challenger

    hi i was bought a necklace as a gift for Christmas and I havent got the receipt and want a refund as I already got same one

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