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Sky Returns

Company NameSky
Return Time Limit
Refund Time
Return LabelNot Required
Original Packaging
Return AddressOnline

Sky UK Limited or Sky was formed in 1990 by the merger of Sky Television and British Satellite Broadcasting. Sky is a UK-based broadcasting and telecommunications company that provides television and broadband internet services, fixed line, and mobile telephone services to consumers and businesses in the United Kingdom. It has more than 12 million customers and therefore, it is the largest pay-TV broadcaster in the UK.

Sky offers several economical TV and internet packages. If you are unable to consume your monthly data then your spare data rolls over for up to three years! Besides entertainment services, Sky also provides broadband and TV equipment.

sky returns

Also, Sky offers a great refund policy and if you want to return any of its equipment then you can do it quite conveniently.

Sky Returns Policy

Generally, you will need to return your old Sky equipment, including any remotes and accessories, if you are upgrading or downgrading your subscription, or you are leaving Sky altogether, or if your equipment is broken, and they have asked you to return it for exchange or for a replacement.

You can return your goods via Royal Mail or via Collect Plus and it won’t charge you anything. If you want to send your goods via Royal Mail Service then you have to visit Royal Mail Returns and create your returns label. Then fill out the label and print it out. After printing the label, repack your goods and attach them to your return parcel. Finally, post it off to the company.

And if you want to return your goods via Collect Plus then visit Collect Plus website for creating your returns label. Print it and attach it to your return parcel. Afterward, drop off your return parcel at any of the Collect Plus locations or arrange a home collection. In either case, retain your postage proof.

Sky Returns

If you want to return your goods then you must create and fill out the returns label and pack your parcel carefully. After this, you have to attach your label with your return parcel and send it to Sky via Royal Mail Service or Collect Plus. Once your return parcel arrives in the warehouse then you will be notified via email and you will be either refunded or will send you a replacement.

For more information please visit the following link


[Updated – August 2022]


  1. John Mcmanus

    I have received 2 sky return labels with my new router to send back my old one. I do not know which one to use. John Mcmanus

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