Company Name | Skate Hut |
Return Time Limit | 30 Days |
Refund Time | 14 working Days |
Return Label | Required |
Original Packaging | Required |
Return Address | RETURNS DEPT, SkateHut Ltd, Unit 2, Block 2, Shenstone Trading Estate, Halesowen, West Midlands, B63 3XB |
Exceptions | Damaged and Soiled Products |
Cost of Returns | Only Return Shipping Charges |
Skate Hut is a UK-based skating retailer that was established in 2007 by Mark Johansen-Berg. Since 2017, the retailer has grown enormously and now it is one of the leading skating retailers of the UK. The retailer was born when its founder realized that there are no Heelys for his son.
And for arranging Heelys for his son, he ended up establishing one of the best skating retailers of the UK. Products of Skate Hut include skateboards, scooters, skates, bikes, long boards, electrics, protective equipment, bags, skate clothing and footwear, and much more.
Though a majority of Skate Hut customers are satisfied with its products, however, if someone wants to return its products for any reason then he/she can return them as the leading skating retailer of the UK has a considerate returns policy.
Skate Hut Return Policy
The returns process is very simple and you have to return your goods within 30 days of the delivery. You can return whole order or part of it. Almost all of the products are eligible for a return but however, Skate Hut may refuse to return the item if,
- The item has been visibly used or worn.
- The item is marked or dirty in any way.
- The packaging has been lost, thrown away or damaged.
- The item has been damaged in return transit due to insufficient packaging.
- The item is over the 30 day returns period
- The item has been washed/laundered.
For returning your goods, you have to fill the return form that comes with your delivery note. After filling the form, include it in your parcel. Now, create your returns label on the website and then repack your goods. Finally, attach the label with your return parcel and send it to Skate Hut via Collect Plus, Royal Mail, or any recorded courier service to Dickies. Please remember to retain postage proof until the final refund. You have to bear return shipping expenses but if you are returning any defective product then the brand is responsible for a full refund as well as return shipping expenses.
Skate Hut Returns
The process of refund is simple and easy. If you want to return a product then you simply fill out your the returns form and then place it inside your return parcel. Then send the return parcel along with the return form and return label to the brand on the following address.
RETURNS DEPT, SkateHut Ltd, Unit 2, Block 2, Shenstone Trading Estate
Halesowen, West Midlands, B63 3XB
Normally 14 business days are required to process after the arrival of your return parcel at the warehouse. After receiving your parcel at the warehouse, you will be notified via a confirmatory email. Moreover, you will be refunded according to the original payment method. For more information, please visit, their official website