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SALTROCK Returns

Company NameSALTROCK
Return Time Limit28 Days
Refund Time7-10 Days
Return LabelRequired
Original PackagingRequired
Return AddressSaltrock Surfwear, Unit 21, Bideford Business Park, Coates Rd, Bideford, EX39 4GD
ExceptionsGift cards and unsealed health and beauty products
Cost of ReturnsNil

SALTROCK is one of the best surfwear brands in the UK. The brand was established by two brothers – Ross and Angus Thomson – in 1988. Soon the brand expanded and now it has both physical stores and an e-commerce website for the facilitation of its Brit consumers. The brand sells a variety of clothing items like sportswear, tops, jumpers, sweatshirts, hoodies, gifts, footwear, and accessories.

This one of the best surf wear brands of the UK that facilitates its customers in every possible way. SALTROCK is headquartered in Devon, UK.

SALTROCK Returns

In addition to its unique products, if you are not delighted enough by any of its products then you can return your merchandise to the brand as the brand has a supportive returns policy.

SALTROCK Return Policy

All items are acceptable for a return or exchange except gift cards and health and beauty products that have been opened or unsealed, pierced products where the hygiene seal has been opened. For the products purchased from the SALTROCK, you can return them within 28 days of the delivery in their original packing.

For initiating a return, visit the website and create your Royal Mail’s returns label. Then either print it or go for the QR code option. Now repack your goods in the original packaging and attach the return label with the parcel. Finally, send the parcel to SALTROCK via Royal Mail. Royal Mail return service is a tracked service and therefore you can track your return parcel in real-time.

For initiating an international return you also have to send items within 28 days from the date of delivery and the rest process will be the same. The international customers are responsible for the return shipping charges while all of the UK returns are free. 

SALTROCK Returns

If you want to initiate a SALTROCK return then you must return the parcel within 28 days of the delivery date. Besides, the product must be unworn and in the original condition. You can send the parcel on the following address.

Saltrock Surfwear, Unit 21, Bideford Business Park
Coates Rd, Bideford, EX39 4GD

After the arrival of your parcel at one of the SALTROCK warehouses, your refund will be processed within 7-10 days and if you didn’t receive your refund within 10 days then contact their customer support team. For more information please visit, this link