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Runners Need Returns

Company NameRunners Need
Return Time Limit30 Days
Refund Time10 working Days
Return LabelRequired
Original PackagingRequired
Return Address“-“
ExceptionsFace masks, Climbing equipment and all helmets (including ski), Food items, Gas purchases, Swimwear and Underwear with open hygiene seals
Cost of ReturnsOnly Return Shipping Charges

Runners Need is a UK-based sports retailer that deals with running apparel, footwear, and running equipment and accessories. Runners Need is one of the great running apparel and equipment retailers that not only operates in the UK but also ships its products to many international destinations. You can shop diverse running products for both men and women on its website or in its stores.

Runners Need was established in 1982 by Chris and his wife Judy and since then it has grown enormously. Now, the retailer has more than 40 physical stores across the country besides an e-commerce website. Products of the Runners Need include running apparel items, running equipment, and related accessories, smartwatches, head torches, nutritional supplements, and much more. Runners Need has collaborations with popular sports brands like Nike, Adidas, Hoka One, Brooks, Asics, etc, and sell their products both domestically and internationally.

Runners Need Returns

Though you will not feel the need to return any of its goods but, however, if you are in any way dissatisfied with the products you ordered for any reason, then the sports retailer will give you a refund as Runners Need has a considerate returns policy.

Runners Need Return Policy

You can return a majority of the products within 30 days of the purchase but the returning goods must be unused and in a resalable condition. Moreover, all tags must remain intact and the returning goods must be in their original packaging. Besides products like climbing equipment and all helmets (including ski), food items, gas purchases, swimwear, and underwear with open hygiene seals can’t be returned.

For return, you have to send your return parcel to the brand via Royal Mail or Collect Plus. If you want to return your goods, then log in to your Runners Need account and complete the online returns process. Then fill out the returns form that comes with your order. Now, repack your goods and include your returns form and original invoice in the parcel. Finally, post it off to the retailer by Royal Mail or Collect Plus and retain the postage proof until the final refund.

You can send both in-store and online purchases via post. Alternatively, you can also return your online purchases in any of your nearest Runners Need stores. Finally, you have to bear your return shipping expenses.

Runners Need Returns

The process of return is very easy. You can return your unwanted goods within 30 days of the purchase. For a return, either send your return parcel to the sports retailer via Royal Mail or Collect Plus or take your goods to any of your nearest Runners Need stores.

Once your parcel arrives at the warehouse you will be notified via email. And after a confirmatory email, your refund will be made as per your original payment method within 10 working days. For more information, please visit this link their official website