Pets are an essential part of our social life. In fact, pets are part of our families. Pets have many health and other benefits and therefore people all around the world love to have pets. And similarly, many businesses have been popped up for catering the various needs of the pets.
Rover is one such pet-care business that was established in 2011. Now, the business has expanded to many other countries and parts of the globe. It is one of the 5-star pet sitters and dog walkers companies of the world. The company offers a range of pets-related services like house sitting, dog walking, dog boarding, drop-in visits, doggy day-care, and much more. Besides these services, Rover also offers a range of products. Its products include clothing items, supplements, pet feed, poo pickup solutions, and much more.
Also, Rover offers a great refund policy and if you want to return any of its products then you can do it quite conveniently.
Rover Returns Policy
Generally you can return any of the products but your goods must meet the following criteria.
- Returned items must have tags still on and be returned in original packaging.
- The item must be unused and in the same condition that you received it.
- Sale items, personalized items, and food (pet food) can’t be returned.
You can return your goods via any recorded mail service within 30 days of the delivery. For initiating a return, repack your goods in the original packaging and send it to the company via any recorded mail service. Retain your postage proof until the final refund.
You will need to pay your return shipping charges but if you are returning a faulty item then the brand will pay the shipping charges in addition to a full refund.
If you want to return your goods then you must pack your parcel carefully. After this, you have to send it to Rover via a recorded mail service. Once your return parcel arrives in the warehouse then you will be notified via email and you will be refunded as per your original payment method.
For more information please visit the following link https://store.rover.com/pages/returns-exchanges-policy-store