Office is a quality footwear retailer that was established in 1981 and now it has acquired many stores across the UK. The retailer sells quality footwear for both men and women. The brand sells a range of footwear like sandals, sports shoes, office shoes, heels, mid-heels, and trainers, etc. Office has reinvented footwear fashion and due to its varied, diverse, and fashionable product catalog, the brand has become one of the most favorite shopping destinations for Brits. Besides its physical stores, the brand also maintains a cool website and a mobile app. Office has also partnerships with the popular footwear brands and sells their products via its website and stores.
Though a majority of Office consumers are satisfied with its products, however, if someone wants to return its products for any reason then he/she can return them as the brand has a considerate returns policy.
Office Returns Policy
The returns process is very simple and you have to return your goods within 28 calendar days of delivery of the products. For returning your goods, you have to fill return label on the website. After filling the label, attach it with your return parcel. Then repack your return parcel with great care and the goods should be in their original packaging with labels attached. For sending your parcel to Office, use any of the 6000 Collect plus Stores – this will cost you 2.5 pounds which will be deducted from your refund. But if you take your goods to any of the Office stores then there will be no return charges.
After the arrival of your return parcel at one of Office’s warehouse, your refund will be credited to you as per your original payment method within 3-10 working days of receiving your return. You can return almost any of the brand’s products but all items must be clean, unworn and have all of their tags and original packaging. However, for hygiene reasons face mask, and socks cannot be returned.
The process of refund is simple and easy. If you want to return a product then you simply fill out your returns label on the website, print it and repack your goods. Then send the return parcel along with the label to the brand. Normally 3-10 working days are required to process after the arrival of your return parcel at the warehouse. After receiving your parcel at the warehouse, you will be notified via a confirmatory email. Moreover, you will be refunded according to the original payment method.