Returns Policy UK

New Balance Returns

New Balance is one of the great fashion and lifestyle retailers that operate in the UK. The retailer is quite popular for its athletic footwear and other active wear apparel products. The retailer sells active wear, sportswear, footwear, and other apparel products. Besides clothing and footwear, the brand also sells accessories and other related stuff.

New Balance is one of the most popular apparel and footwear online retailers across the UK for its satisfying merchandise and is, therefore, has become one of the favorite shopping destinations for a majority of UK citizens. It has both physical stores and an online store.

New Balance Returns

The retailer offers a great and free UK returns. So, if you are in any way dissatisfied with the goods you ordered for any reason, then the brand will give you a full refund.

New Balance Returns Policy

Though you can return a majority of the products within 30 days of the purchase but you can’t return personalized merchandise. Besides, all the returning products must be unworn, unwashed, and in the original packaging.

For return, you have to fill the return label that comes with your order. If you have lost your return label, then you can create one on the website. After filling the pre-paid return label, place it with your return parcel and send it to the brand via UPS and retain the postage proof with yourself until the final refund. For the goods bought online, you can’t return them in any of the New Balance store.

Finally, the same process is applicable for returning any defective product.

New Balance Returns

The process of return is very easy. You can return or exchange goods including gift cards and sale items within 30 days of the purchase.

For returning your goods, fill in the return label and use UPS service to send your parcel to New Balance. Once your parcel arrives at the warehouse you will be notified via email. And after a confirmatory email, your refund can take a maximum of 10-15 days.

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