Menu Close

Mamas and Papas Returns

Company NameMamas and Papas
Return Time Limit28 Days
Refund TimeFew Days
Return LabelRequired
Original PackagingRequired
Return AddressMamas & Papas Returns Department, Colne Bridge Road, Huddersfield, HD5 0RH
ExceptionsPersonalized goods, any toiletries, mattresses, underwear and swimwear for hygiene and safety reasons, any refurbished items, and any clearance items marked with a red dot or sold as seen items or any Mamas and Papas products bought from other retailers
Cost of ReturnsOnly Return Shipping Charges

Having children is one of the important and most beautiful aspects of our lives. But we must do our best to cloth, feed, and groom our dearer little ones so they can grow and prosper in their lives. Mamas and Papas is one of the UK’s best nursery brands that is helping us to cloth and groom our children in a perfect way. Mamas and Papas were established in 1981 by David and Luisa Scacchetti who started out selling imported prams from Italy. It is one of the pioneers in the nursery industry in the UK and it offers a range of maternity and baby products. Its products include items like maternity and baby clothing, pushchairs and prams, baby furniture, bedding and decor, toys and gifts, feeding and weaning, baby bathing and changing, and a range of other related products.

Mamas and Papas is one of the best-selling nursery brands in the UK. It has both online and offline stores across the country. The popular nursery brand was acquired by Bluegum Capital in 2019.

Mamas and Papas Returns

In addition to its specialized baby products, you can return your order or part of it, if you are not happy with the goods as the nursery brand has a considerate returns policy.

Mamas and Papas Returns Policy

You can return any product within 28 days of the purchase. Though a majority of the products can be returned but however, personalized goods, any toiletries, mattresses, underwear, and swimwear for hygiene and safety reasons, any refurbished items, and any clearance items marked with a red dot or sold as seen items or any Mamas and Papas products bought from other retailers can’t be returned. Besides, all of the returning goods must be in good condition with original packaging and labels. For initiating a return, fill in your return note that comes with your order and includes it in your return parcel. Also, include a valid proof of purchase in the parcel and send it to the nursery brand via any recorded courier service.

You can also return the unwanted products in any of the Mamas and Papas stores. Finally, you have to bear return shipping charges but if you are returning defective products then the brand will also refund you the return shipping charges.

Mamas and Papas Returns

The process of refund is simple and easy. First of all, fill out your return note and then repack your order. Include a valid proof of purchase and the return note in the parcel and send it to the brand at the following address.

Mamas & Papas Returns Department, Colne Bridge Road
Huddersfield, HD5 0RH

Once your parcel is received at the warehouse then you will be notified via email. And you will be refunded as per your original payment method within a few days.