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House of CB Returns

Company NameHouse of CB
Return Time Limit14 days
Refund Time3 days
Return LabelRequired
Original PackagingRequired
Return AddressRead below
ExceptionsRead below

House of CB is a women-only fashion and lifestyle brand that operates in the UK. The women-only fashion brand offers quality clothing for women like tops, bottoms, dresses, skirts, bridal collection, knitwear, workout wear, and much more. Besides apparel products, the brand also sells accessories, footwear, occasional wear, and other merchandise.

Clothing items of House of CB brand is quite popular with a majority of UK girls and ladies and it is safe to say that it has become one of the favorite shopping destinations for a majority of the UK women population. In addition, the brand has dedicated sales section in its product catalog and offers huge discounts and clearance sale from time to time.

House of CB Returns

House of CB offers a great refund policy and if you want to return any of its products from any part of the UK then you can do it.

House of CB Returns Policy

If you need to make a return, then you have to fill out the return section which is available on your delivery note and then place this return section in your parcel. After this, you need to send it to House of CB by using any tracked courier service. You have to send your return goods within 14 days of the purchase. If you want to return sale items then you can do it but in this case, you will receive a gift card equaling your product’s sale price which you can later use on the brand’s site. Remember to keep your postage proof until the final refund.

All items can be returned except for health and hygiene products like beauty and cosmetic products, earrings, and face masks. Besides, the returning goods must be

  • Unworn and unwashed
  • Shoes have not been worn and show no signs of wear
  • Items still have the original tags attached
  • Items have no make-up stains
  • Hygiene seal has not been removed if it’s underwear or swimwear
  • Items returned must be in a resale able condition

Finally, you have to cover your return shipping charges and you will receive a full refund as per your original payment method. But in case of faulty items, the brand is responsible to pay your shipping charges along with a full refund.

House of CB Returns

If you want to process your return then you must fill out the return section and then pack your parcel carefully and place the return section in your parcel. After this, you have to send it to House of CB via any recorded courier service. Once your return parcel arrives in the warehouse then you will be notified via email.

Usually, your refund process will be completed within 2-3 working days and you will receive a full refund as per your original payment method.

1 Comment

  1. Elizabeth Mcloughlin

    Hello, I purchased two dresses on the 27th of November and they were delivered to my neighbours house on the 6th of November. Due to my neighbour working nights I didn’t revive the parcel till the 10th and I have tried the dresses on earlier today and neither fit me great. I’m posting them to return for a refund tomorrow i’d just like to check I would still be eligible for a full refund due to the circumstances and because I have exceed the 14 day refund policy. On my delivery sheet it did say I have 28 days to return but I just thought I’d check.

    Many thanks Miss Elizabeth Mcloughlin xx

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