|Company Name||House of CB|
|Return Time Limit||28 days|
|Refund Time||3 days|
|Return Address||Read below|
House of CB, also known as Celeb Boutique, is a global fashion brand that specializes in women’s clothing and accessories. It was founded in 2010 by Conna Walker and has gained popularity for its glamorous and figure-enhancing designs.
House of CB Returns Policy
The items must be unused, unworn, fitted with the original tags and packaging, and have no markings or any type of damage in order to be eligible for returns or exchanges.
Refunds and exchanges can only be processed if the items are returned in the same condition they were received.
All returns must be shipped within 28 days of the original receipt date. It is recommended to use a tracking number for all returns/exchanges, as they can only issue refunds or exchanges for items that are received and meet their terms.
Sale items can only be exchanged or refunded via store credit, as long as they meet their terms and conditions.
For hygiene reasons, they cannot accept returns or exchanges on underwear or swimwear. You will be notified at the time of purchase if an item is non-returnable.
Items purchased under the “3 for £150” and £45 sale categories are not eligible for returns or exchanges
House of CB Returns
If your item meets all the following conditions: all tags and labels are attached, it remains unworn, unwashed, unsoiled, and it is within its 28-day returns period, please follow the instructions on the returns form to ship it back to them. Make sure to fill in your returns sheet with your request and include this sheet in your parcel when you return it to them.
Once they receive your return, they will send you an email to confirm its receipt. If there are no exceptions with your return, your request will be processed within 2-3 working days. They will send you the exchange item(s) accordingly. As soon as they ship your item(s), you will receive an email with the tracking ID to track your shipment.
House of CB Refunds
Refunds for full-priced items will be issued to your original payment method. However, refunds for regular sale items can only be processed through a Gift Certificate that can be used on our site. Please note that any shipping costs associated with your order will not be refunded.
When returning your order, it is important to use a ‘TRACKED’ service, as we can only issue refunds for items that are returned and received by us. Please be aware that we do not reimburse the postage cost for returning items to us.