Company Name | Free People |
Return Time Limit | 30 days |
Refund Time | 1-3 days |
Return Label | Required |
Original Packaging | Required |
Return Address | Read more |
Exceptions | N/A |
Free People was established in 1984 in the United States and soon it expanded beyond the U.S. borders. It is a women-only fashion brand that specializes in bohemian fashion. The brand also operates in the UK. The fashion and lifestyle retailer offers quality bohemian clothing for women and besides apparel products, the brand also sells accessories, footwear, beauty and wellbeing goods, and other merchandise.
Almost all products of Free People is quite popular with a majority of UK girls and ladies and it is safe to say that it has become one of the favorite shopping destinations for a majority of the UK women population.
Free People offers a great refund policy and if you want to return any of its products from any part of the UK then you can do it.
Free People Returns Policy
If you need to make a return, then you have to login to your account and initiate an online return process. After completing online return process, create your return label on the website and then print it. Now pack your goods and then affix this return label to the front of your return parcel. After this, you need to send it to Free People by using RoyalMail or Collect Plus or any other recorded courier service. You have to send your return goods within 30 days of the purchase.
Finally, you have to cover your return shipping charges and you will receive a full refund as per your original payment method. For faulty items, the brand is responsible to pay your shipping charges along with a full refund. It is pertinent to mention that online returns can’t be returned in the Free People store.
Free People Returns
The unique fashion brand not only sells its quality garments in the UK but its products are popular with its international consumers as well. The brand offers the same returns policy for both its UK and international consumers.
If you want to process your return then you must complete the online return process and then create return label. Next, pack your parcel carefully. After this, you have to send it to the brand via Royal Mail or Collect Plus or any other recorded courier service. Once your return parcel arrives in the warehouse then you will be notified via email.
Usually, your refund process will be completed within 1-3 working days and you will receive a full refund as per your original payment method.