|Return Time Limit||14 Days|
|Refund Time||Few Days|
|Return Label||Not Required|
|Return Address||Read Below|
|Cost of Returns||38 Pounds/Return Shipping Charges|
Sleep is of paramount importance for human health. It not only affects human health but the human output is also impacted by insufficient sleep. Therefore when it comes to sleep, we must select the best bedding and mattresses. Dreams is a UK-based bed retailer and manufacturer that offers comfy and reliable beds, mattresses, and related merchandise to its UK customers. It was established in 1985 and now it has more than 200 physical locations across the country. Besides, it also operates an e-commerce website.
Dreams sell a range of beds, bedding products, bedroom furniture, kids’ bedding and furniture, sofa beds, headboards, mattresses, accessories, and other related products. The business has a factory and has employed more than 1500 craftsmen which build aesthetic and comfy beds and mattresses for its customers.
I bet you will never have the courage to return any of its quality products and but if you are up to a return then the bedding and furniture company has a supportive returns policy.
Dreams Returns Policy
Dreams offers a great refund policy, if you are unhappy with your online purchases then you can return them within 14 days of the delivery. You can return pillows, duvets, bed linen, mattress protectors, and toppers directly. But they must be returned unused and unopened and in their original packaging. However, for returning beds, mattresses, and other large items, you must contact the customer support team of Dreams. The team will then guide you about the return of these bulky items and they will arrange a home collection.
The return process is simple and for initiating a return, contact Dreams’ team if you want to return a bulky item and they will arrange a home collection. On the other hand, if you want to return small items, then simply repack the goods in their original packaging and in unused condition and then send them to the bedding company via any recorded courier service. You have to bear your return shipping charges and in the case of home collection, you will have to pay a fixed amount of 38 pounds. But if you are returning a faulty item then it will be completely free of cost. In addition, Dreams also offers a 40 sleepy night guarantee. If you are not happy with your bed or mattress in 30-40 nights then they will exchange it for free.
If you want to process your return then you either send your small goods or order a home collection for your bulky items. Remember to return the parcel via any of the recorded courier services. After receiving your return parcel, Dreams will inform you and after approval, they will send you a confirmatory email. Generally, within a few days, you will receive your refund as per your original payment method. For more information visit https://www.dreams.co.uk/