Company Name | Dewty Beauty |
Return Time Limit | 30 days |
Refund Time | 30 days |
Return Cost | None |
Original Packaging | Required |
Return Address | Read below |
Exceptions | Beauty items |
Return Link | www.Dewty Beauty.com/en/customer-service/returns |
Received a faulty item from Dewty Beauty? or you simply do not like the new product you bought? Read below to see if you are eligible for a refund from Dewty Beauty.
Dewty Beauty Returns Policy
Once your item has been delivered to you, you have 30 days to submit a return/refund request to Dewty Beauty. In order to do so, you will need to go to the manage orders page on their website or mobile application. Or follow this link: Submit a Return Now
Some of their special items are not returnable or refundable. Damaged items are not eligible for a refund. For special items, it’s best to contact their customer service team before sending the item back, to make sure you will receive a refund.
While most of their products are refundable, the returned items must be in their original condition. Returned items will be reviewed by their team before you’re issued a refund. You must also include the original tag that came with your product in your returns package.
Dewty Beauty Returns
They kindly request that you check your item promptly upon receipt. If you decide to return the item, please contact them via email at customerservice@dewtybeauty.com, and one of their team members will guide you through the next steps. Their 30-day return period policy allows you to return your order within 30 days from the day after you received the item.
Dewty Beauty Refunds
All returned products undergo a thorough inspection by their Returns Department. If you are eligible for a refund, they will promptly reimburse you for the price of the item. Returns are typically processed within 7 working days from the date of receiving a canceled order, and in any case, no later than 30 days from receipt. The refund will be issued to the original credit/debit card or PayPal account used for the purchase.