|Company Name||Cath Kidston|
|Return Time Limit||30 days|
|Refund Time||5-10 working days|
|Exceptions||Personalized Goods unless faulty|
|Cost of Returns||Only Return Shipping Charges|
The volume of online business that is e-commerce is rapidly expanding with each passing day and now most of the online businesses strive to stand out its competitors by offering more value and convenience to their customers. For online enterprises, it is becoming increasingly difficult to woo more customers. But there are exceptions and Cath Kidston is one of such exceptional business entities that has successfully attracted UK customers through its quality products and vibrant customer support.
Cath Kidston was established in 1993 and now it has become one of the largest home furnishing retailers in the UK. Besides the UK, Cath Kidston also ships its products to many international destinations. It is headquartered in London, England, and is one of the favorite shopping destinations of UK citizens. It has both an online store and more than 40 physical locations across the country. Cath Kidston offers a range of home furnishing and other products like furniture, bedding, lighting, kitchen goods, home décor, storage furniture, bedding, blinds, rugs, curtains, bath, baby products, gardening tools, women clothing and accessories, gifts, and much more.
Generally, you will not need to return any of its products but if you are up to a return then the home furnishing retailer has a great returns policy.
Cath Kidston Returns Policy
Though most of the items including gifts are returnable however return is not available for the personalized goods unless faulty. You have 30 days from the date of purchase to return your goods. You can return your online purchases only via post as these goods can’t be returned in any of the Cath Kidston Stores. Similarly, in-store purchases must be returned in the stores only. Besides, all the returning items must be unused and in a resalable condition with all tags attached.
For a return, fill the return form that comes with your order and then repack your items with great care and with original labels in their original packaging. Include the return form in your return parcel and send the parcel to Cath Kidston via any recorded delivery service. Finally, Cath Kidston will not pay return shipping charges except if the goods are faulty.
Cath Kidston Returns
If you want to return your item or defective product, then return the parcel with the completed return form to the home furnishing retailer via any recorded mail service. After the approval, your refund will be processed within 5-10 working days and you will be refunded according to the original payment method.