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Body Shop Returns

Company NameBody Shop
Return Time Limit60 days
Refund Time14 working days
Return LabelRequired
Original PackagingRequired
Return AddressRead below
ExceptionsN/A

The Body Shop is a company with the best skincare and other beauty products. The Body Shop was established in 1976 in Brighton, England. Since then the company has grown enormously and now it ships its goods to almost every region and country of the world. The company offers a range of cosmetics, skincare, and hair care products. Products of the multinational company include cosmetics, accessories, fragrances, vegan beauty products, and much more. Its product catalog is the most comprehensive one among all beauty retailers in the UK.

Body Shop Returns

I bet you will never have the courage to return any of its products but if you are up to a return then the beauty company has a considerate returns policy.

Body Shop Returns Policy

All items can be returned but the returning item must be unopened and all safety seals must be intact. You must return your goods within 60 days of the purchase. For returning the goods, fill your returns form that comes with your delivery note and then return your products along with the form via any recorded courier service. Remember to retain your postage proof until the final refund.

It is pertinent to mention that online purchases must be returned via post while in-store purchases may be returned to any of your nearest Body Shop Stores. Finally, you will have to pay your return shipping charges unless you are returning a faulty product for which the beauty company will pay your shipping charges in addition to a full refund. 

Body Shop Returns

If you want to process your return then you must return the parcel with its return form within 60 days of the purchase via any recorded courier service.

After the arrival, your refund will be processed within 14 working days and you will be refunded according to the original payment method. If you don’t get your refund within 14 working days then you must contact the Body Shop customer support team.