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WIZZ Air Cancellation Policy

WIZZ Air is an ultra-low-cost carrier airline that serves all across Europe and a few other cities but originated in Hungary. They provide high-quality service and also offer cargo and mail carriers. It has been getting a 7-star safety rating for several consecutive years. 

Booking a WIZZ Air flight is pretty easy since you can either book through the website or the official customer care telephone number. But with every booking comes the possibility of cancellation. Hence, it is better to be well-versed with the cancellation policy to make the process smooth. 

In case you have to cancel your bookings, you can read ahead to know more about the WIZZ cancellation policy.

WIZZ Cancellation By Passengers

You need to complete the cancellation of the reservation by 3 hours before the flight’s scheduled departure time. Cancellation is final only when payment returns (only if applicable) or you get the notification about it.

WIZZ Cancellation Process

Follow these steps to cancel WIZZ bookings:

If you use the WIZZ voucher to make the booking, the cancellation applies to all passengers and all flights at the same time.

In Case Of Voluntary Flight Cancellation

You can cancel your flight and rebook onto the next available for the same destination or alternate transport options. Related reasonable and precise documents will apply for reimbursement on the website. It’s better to submit all the relevant receipts and invoices connected to alternate travel costs.

You can cancel any reservation and request a refund in WIZZ credits for any cancelled flight. If it is applicable, you can request a refund to your original payment method for the return sector.

If WIZZ Cancels The Flight

Due to unexpected circumstances, if WIZZ cancels the flight, they will immediately find an alternate flight. They will send the new details to your mail and phone. If no flight is available, they will find an alternate mode of transportation to help you reach your destination.

In the event of rerouting, if there is any delay on the connecting flights, WIZZ arranges hotel accommodation and transportation from the airport to the place for free. WIZZ Air will refund all the costs of meals, hotel accommodations, and transportation at places where it is not feasible.

AMOUNTDISTANCENOTE
250 EUR1500 km or lessThe amount reduces by 50% if the company offers you a new flight and the arrival time doesn’t go beyond the scheduled arrival time of the booked flight by 2 hours
400 EURBetween 1501 to 3500 km in case of all intra-Community (EU-EEA) flightsThe amount reduces by 50% if they offer you a new flight and the arrival time doesn’t exceed the scheduled arrival time of your previously booked flight by 3 hours
600 EUROver 3500 km (only applicable for all the non-intra-Community (EU-EEA) flights)This refund amount will reduce by 50% in case they offer you a new flight and the arrival time doesn’t go beyond the scheduled arrival time of your booked flight by 4 hours

You will not get compensation if they inform you about the cancellation under the following conditions:

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