| Company Name | Specsavers |
| Return Time Limit | 100 Days |
| Refund Time | Within a week |
| Return Label | Not Required |
| Original Packaging | Required |
| Return Address | Read below |
| Exceptions | Customized Products |
The multinational chain offers a range of optical services like eye testing, OCT Scans, Eyecare, contact lenses, optical glasses, and sunglasses. Besides, the chain also offers hearing services like hearing aids and hearing testings. Specsavers is the largest optical clinic in the UK with a market share of 42 percent. Specsavers has more than 2100 optical and audiology clinics across the UK. Besides, the chain has also an impressive online presence as it maintains an interactive official website for the facilitation of the Brit customers.
In addition to its quality products, the optical clinic chain also strives to serve its consumers most conveniently. Though you will not need to return Specsavers products, however, if its merchandise doesn’t make you happy then you can return them as the chain has a comprehensive returns policy.
Specsavers Returns Policy
Almost all of the items are eligible for return or exchange but however, customized goods can’t be returned.
The products can be returned or exchanged if they are in a resalable condition with no apparent damage marks. You can return your products within 100 days of the purchase. For returning the goods, you must provide your proof of purchase like a credit card statement or original invoice along with your returning goods.
Online orders can be returned to both clinics and by post, whereas in-clinic purchases must be returned to the original clinic. For in-clinic returns, take your products along with proof of purchase to the original clinic for an instant refund. But if you want to return your online order via post then repack your products in original packaging and send it to the clinic chain via any recorded courier service. You must include your order receipt in your return parcel. Please remember to keep your postage proof until the final refund.
Specsavers Returns
The process of refund is simple and easy. Just pack your items with care and keep your proof of purchase with the parcel. Then send it to the optician chain via any recorded courier service.
At the warehouse, after checking your return parcel, you will be refunded as per your original payment method. Alternatively, you can return your in-clinic purchases in the original clinic for an instant refund.